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Technical Factors For Website Design and Development

Technical Factors For Website Design and Development

Technical Factors For Website Design and Development

Sometimes design is complex, and it takes technical insights to know website design and development parallelly. It takes a lot to make it more understandable for everyone, including those who don’t know web technicalities: an appealing layout, attractive color schemes, design aesthetics, and a lot more. 

 On the other hand, non-technical people only assume how much time it takes to design and develop a website. So, they don’t need to become a website expert knowing the main factors is more than enough. 

 

 

 

 

 

 

 

 

 

Factors Affecting Website Design and  Development 

 

 1- Strong Backend

Backend refers to the content management system that caters to the entire development process. This is crucial because everything that happens here will directly impact the users – backend elements are user-facing. Thus, without solid foundational support from the most reliable CMS, you cannot expect your website to be perfect. 

 

 

 

 

 

 

 

 

 

 

 

 2- Captivating Design 

 Design that is exciting, simple yet classy calls the captivating design. Texts and graphics play a vital role in grabbing attention.  Instead of focusing on what your brand can offer them, the design becomes counterproductive. Avoid this more so that users equate the quality of design with the overall quality of the products and services. The positive user experience also extends to using an effective color scheme. Design is 101% visual. If you are using colors that do not convey the brand message. It won’t work.

 

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3- Easy Navigations

In case your visitors get confused browsing your website, chances are, they will leave immediately and will never come back ever! Make navigation easy and efficient. This should be integral to the design stage. Once it was coded and launched, it would be difficult to recover from the impractical information architecture (IA). Be the most important person within the QA team if you must to determine that navigation is doing its purpose 

 

 

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4- Place CTA Button Wisely 

We use a call to action CTA to drive action on the website.  Web designers and UX experts must know where to place these buttons for maximum effect. For one, the brief messages signal that you want to build a relationship with them. You cannot just put any CTA; it should be relevant to the levels of engagement of the users. This can be addressed by web designers and developers too.

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5- Mobile Optimized

To continue with the above, the mobile-friendliness of the site must be considered in the design phase. More and more people are using mobile devices when searching for information. It is only fitting that your website design is for mobile capabilities.

6- Maximum Browser Compatibility

Responsiveness is equally critical since the users access the site on various devices – from desktop to tablet and smartphone. A well-designed website responds efficiently on multiple devices as well as browsers. If not, the site will exclude a significant portion of Internet users. You don’t want to experience this one as a financial consequence, especially when you are just starting out. 

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Summing Up:

In this era of the technical revolution, the website is everything you need to run a business. It represents your existence, so make sure to have a protective and responsive website. To maintain your website, you must know the factors that affect the website. 

Urooj Fatima

Author

Urooj Fatima is a Creative Content & Copywriter. She is looking after all the content that is required for our projects & her passion for content writing, always helps us deliver what is valued in the industry

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Technical Factors For Website Design and Development

Helpful Tips to Take Customer Communication to The Next Level

Helpful Tips To Take Customer Communication To The Next Level

You run, you establish business because of customers. If they don’t exist, there would be no established business concept. It’s simply that your business is accelerating because of your customers; on the other hand, if it’s decelerating, there are customers behind it. 

A sufficient number of customers are needed to set any business apart. You need to have a bunch of satisfied and loyal customers. That is possible with effective customer communication. 

Communication is a central part of any business, no matter its industry. Building a communication bridge between customers and companies is another way to facilitate them. 

However, it’s not only fulfilling queries and giving resolutions. It is also about learning, improving, and giving customers a strong communication experience. 

 

Set an Example Of Interactive Communication With Tips 

 Let’s adopt some tips to set a new example for business customer communication. 

 1– Make Your Customer Service Team well versed. 

 Your team should be well trained and know everything about their catering business. It is up to the group what and how they want to reduce the number of repeated calls for the same issues? The customer service team should have a clear goal when speaking to the customers. It may also help divide them into groups to focus on specific goals and be more effective when dealing with customer issues.

 

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 2- Understand Customers 

 To provide a positive customer experience, you should invest time and resources to learn more about your customers before talking to them. Tailoring your communication depending on customer persona is an effective way to boost customer relations and service. Businesses should understand that there’s no one size fits all’ when handling customers.

 

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3- Use Easy Language 

 When talking to customers, it’s essential to use consistent terms and words that the customers easily understand. The words used to describe the products and services should match the language used across the company. The same goes for the company’s website, mobile apps, and social media sites.

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4- Stay Positive 

Agents should always use positive language like ‘I can’ and ‘I will.’ Agents should also show empathy towards the customer by using the words ‘I understand’ to make them feel that they’re being heard.

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5- Ask For Their Valuable Feedback

Customer feedback is always welcome, either good or bad, and should be taken seriously. Acknowledge that your customers have the right to be concerned about something and use that information to improve your services. When asking customers for feedback, use positive words that are encouraging to help them open up. Remember that negative feedback is just as valuable as that will help you develop a better customer service process based on the actual needs of your customers..

 

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Summing Up:

Customer service can make or break a business. If your customers feel like they’re being treated like an essential part of your business instead of just a disposable customer you won’t care to lose, they’ll be much more likely to trust your company.

Along with that, there have been many platforms created for customer communication. That has made customer relationships strong. Whatsapp business API is a clear example of that. Happy customers are the ones who feel that there’s someone to listen to their problems. By offering excellent customer support, you’ll be able to understand them better, attend to their needs, and resolve their issues satisfactorily.

 

Urooj Fatima

Author

Urooj Fatima is a Creative Content & Copywriter. She is looking after all the content that is required for our projects & her passion for content writing, always helps us deliver what is valued in the industry

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CodeLabs is Among Top Web Development Companies in the United States

CodeLabs is Among Top Web Development Companies in the United States

CodeLabs is Among Top Web Development Companies in the United States

CodeLabs has been named top web development company in USA by Techreviewer.co. The list of leaders was compiled based on the expertise, experience, quality of services, and reliability of the development companies. To make an assessment Techreviewer collected information about our services and client’s reviews. Their research placed us in the list of top web development companies out of over 500 competitors.

To create the ranking, Techreviewer looked at different metrics. For example, to understand the level of competence in the industry, they took the following criteria:

  • Case studies
  • Awards received
  • Services offered
  • Social media activity

Techreviewer conducts annual research and regularly updates market leader lists. Analysts’ findings help those who are looking for service providers of complex technical tasks.

CodeLabs is known to be headquartered in United States, Bolingbrook. The company started its work 11 years ago – in 2010, and now specializes in web and mobile solutions across the globe.

CodeLabs is a reliable service provider of high-class web development services and business solutions for companies of any industry. Possessing deep practical knowledge in various fields, the company helps its clients to solve their business challenges as soon as possible, while maintaining high quality and efficiency.

Cultural Benefits

About TechReviewer.co

Techreviewer is an independent IT market research and analysis company. The platform helps to find the best companies that provide high-quality IT services for technical support, development, system integration, AI, Big Data, and business analysis. As a result of objective market analysis, the Techreviewer platform determines the most successful and reliable IT companies and makes top ratings for each of the service categories. Techreviewer’s ranking lists help organizations select the right technology partner for their business needs.

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How CRM helps to Improve the Organization’s Performance

How CRM helps to Improve the Organization’s Performance

How CRM helps to improve the organization’s performance

Customer Relationship Management (CRM) is a combinational approach of technological strategies and practices used by business organizations to analyze and manage customer data so that the relationship with existing customers can be improved and they can establish better relations with the potential customers.
CRM helps the company staff who are coordinating with clients a comprehensive view of customer’s data. For example, customers’ personal information, contact details, and other relevant information make the communication fluently proficient.

 

Brief History of CRM:

  • The Initial CRMs: The 1970s and 1980s were the eras when the concept of customer relationship management was introduced. It was when the concept of database marketing was initially added to apply statistical methods. These were to analyze and gather customer data. The trend was followed by many companies and independent developers trying to maximize lead potential, and the first CRM product was designed in 1993. Before this, they evaluated customer satisfaction using annual surveys or by front-line asking.
  • The Traditional CRMs: From the ending of the 1990s till the 2000s, leading CRM products were developed and enriched with shipping and marketing capabilities. These CRMs had the capability of customer profiling, history management, and marketing campaigns.
  • The Innovative CRMs: The first open-source CRM system was developed in 2004. These CRMs were deployed on the cloud platforms. Social media management, mobile tools, and service management are the core capabilities of these CRMs.
  • The Domain Specific CRMs: During the years 2013 & 2014, improvements were made in the CRM software to provide the users a comparatively better experience. The integration of communication software and the systems with business intelligence. The main pattern is to supplant normalized CRM software with domain-specific ones. It also aimed at making them adequately adaptable to address the issues of each business.
  • The Cutting-Edge CRMs: The cutting-edge CRM software is mainly aimed at engaging businesses directly with customers by social media platforms, artificial intelligence supported CRMs to better analyze the customers’ behavior and their related sentiment analysis, holistic customer profiling, and implementing Internet of Things (IoT) within the CRM.

CRM Categories:

  • On-Premises CRM: On-premises CRM provides the self-reliance and responsibility of the customers’ data, control, administration, security, and maintenance of the data on the business organization itself. The interface of the CRM software handles all the customization and management of the information. The company has to pay for the periodical subscription to the CRM vendor. These CRMs also charge for the updates and upgrades time-to-time. It usually requires the installation of the software executable files to have it on a system. We can only access it through the system on which we deployed it.
  • Open-Source CRM: The Open-source CRM is that which is available publicly and the user can use and make the changes at no cost. These CRM applications have the benefits of social media sharing, customization options and are the ideal solution for those organizations that are looking for improved social CRMs. Open-source CRM software can be adopted as per the nature of the business, requirements, and organization’s objectives that can be achieved by using these solutions.
  • Cloud-Based CRM: Cloud-based CRM is more preferred by business organizations because they are cost-effective and will lighten the burden of the budget. Cloud-based CRM is very beneficial for security reasons as well. Since CRM is all about managing customers’ data and managing their information to analyze the trend and patterns of customers’ behavior for the growth of the business and to generate more revenue. Cloud platforms provide fool-proof security and users can access it anywhere, anytime. Also, the cost for saving the data is as per the usage of the product.

5 Ways CRM Helps to Improve Businesses in the 21st Century:

Customer Relationship Management (CRM) software assists business organizations to establish a better relationship with their customers and develops customer retention and loyalty. It is an understood fact that customer trust and amplified revenue signifies the growth of a business organization. A management strategy that facilitates this is CRM, which provides enhanced profits for the businesses.

CRM helps in the quick and easy identification of new leads and order them properly. When the right and important leads are sorted accurately, sales teams can easily prioritize the most suitable leads and marketing teams can mark out more nurturing and quality leads. Here are the top five ways that elaborate how CRM helps business organizations to improve performance and amplify their revenue graphs.

1. Achievement of Time Efficiency:

It is a fact that most of the time is spent finding potential customers. Sales teams wasted much time while generating leads and attracting new potential customers. CRM helps the marketing teams to find the right customers in comparatively less time. You can also automate socialization, email marketing by using CRM like UrbanHorn that helps push a bulk notification to massive customers at any time that you schedule for notifications.

2. Reliability in Customer Relationship:

With the help of analytical CRM, organizations can get an in-depth understanding of the customer’s data and the trend of their respective understanding. This will be quite helpful in establishing a reliable relationship with customers. It will also be beneficial to target the potential customers to spread your business product more efficiently in a minimum time.

3. Explore the Customers Requirements:

Collaborative CRMs help organizations to share the general data of customers with other organizations. They can further analyze this data by artificial intelligence and machine learning algorithms to understand the requirements and changing patterns of the user’s need to develop more efficiency in the business products or services.

These analytical statistics also help the organizations to engage with their customers with comparatively more relevancy and serve them with better services to boost their revenue and grow the business more productively.

4. Business Budget Efficiency:

The better feedback and satisfaction of the existing customers are most important. Besides that, new potential customers are key to the success of a business. But attracting new customers and catching their attention is not a piece of cake. The analysis that you gain from existing customers will help the sales managers to get an insight into the potential target audience and so that they can guide their teams accordingly. When minimum time is spent, so do the fewer resources and ultimately reduction in business sales and marketing budget.

5. Improve the productivity of your team:

The selection of the right innovative technology at the right time is beneficial for your team as well because the extra efforts that are served by multi-step processes will be reduced and subsequently minimize the time of work. In previous times, manual work made the employees’ day hectic, and operational processes may have greater chances of human error while data management. Nowadays, automation and error detection in data management embedded within the CRM ease the work out a lot. Ultimately, the productivity of the team increases and boosts the business up.

Benefits of CRM:

A CRM software can assist you with improving the performance of your business organization by:

  • Improving Sales effectiveness: Prioritize sales opportunities and leads that are almost certain to change over and close depending on the interaction of the customer with your organization.

  • Boosting Sales adequacy: Know which customers are locked in and the ideal opportunity to connect for optimal response.
  • Increasing upsell and strategically pitch openings: See every one chance that is a solid match for add-on bargains effectively in progress.
  • Uncovering reference business: Find undiscovered freedoms in existing connections as opposed to paying for impasse leads or fooling around cold pitching.
  • In-depth insight of a Customer’s Perspective: Instantly adjust your team on the subsequent stages to settle a negotiation when you have a 360-degree perspective on your customer.

Closing Remarks:

Deploying CRM software for your business will provide you with time efficiency for work and reliability in customer relationships. By exploring the requirements for the customers of your respective product or services, you can have a better understanding of customers’ needs and you can provide them with what they are looking forward to gaining in a minimum budget. This all will surely improve the productivity of your business and will be beneficial for your employees as well. The vital benefits of having CRM software for your business that are discussed in this writing are just the tip of the iceberg, lots more to discover yet!

Asiya Mazhar

Author

Asiya is an experienced & proficient software engineer. Being Project Coordinator at CodeLabs, she is responsible for managerial tasks dealings and coordinating for software projects.

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Why a website is important for Business?

Why a website is important for Business?

Why a website is important for Business?

In the present age of fast-paced digitizing, people have comparatively increased internet usage for buying a product, availing a service, reading or entertainment, and so forth. If you ever had a question in your mind that says “Why should your business have a website?” Then the answer is that your presence online creates a far-reaching impact on the customers or the users who are just visiting your site for the sake of knowledge, like students, teachers, hobbyists, for a business like buying or selling products or any services, digital marketing, sales growth, and it is just the tip of the iceberg.
Studies show that the businesses that are running without having a professional website or any online presence, generating revenues 29% less than those who have websites for their businesses whether small businesses or a large-scaled global business. Many business owners think they are all fine doing their business just by brick-and-mortar presence or by verbal communications offline, they should consider the importance of having an online presence to gain customer’s trust and widen their business to the global potential customers.

What a website is?

In the digital arena, a website is your online identity. It is a medium for remote people to access your business or intended information. A website is a section on the internet to share the information of your business products or services, research, blog, contact, etc. It helps a visitor know about your business or service and cultivates trust and interest in your organization.

Cultural Benefits

Importance of Website for Business:

People around the world nowadays are used to search any information regarding anything, whether it is about purchasing goods for business or personal use, education, national or international news, marketing, sales, and other purposes, and even to search any information related to anything or person or business around the globe. It is beyond any doubt that all the information is in our hands and just a click away.

1. Seamless Accessibility & 24/7 Online Availability:

The key benefit of having an online presence via a website is that your potential customers can access your services or product availability anytime, irrespective of their physical presence. Even though, if you are not online, consumers worldwide are searching to buy what you offer. A new survey discovered that 87% of participants had done searching for domestic businesses, products, or services during the past month. 73% of respondents also mentioned that they primarily aimed at website search visits they did at buying local products and comparing prices and websites to help them complete their decisions regarding purchase. Internet users frequently search for different things and often visit websites regularly for dynamic purposes. The trend of users’ responses in different studies has shown that websites assist global potential customers to seamlessly access your site and ensure your online availability 24/7. It is imperative to have a stronger website copy or URL since it will assist search engines to prioritize your site when a user searches for a relevant keyword.

Cultural Benefits
2. Enhanced Customer’s Trust and Business Credibility:

In the pastime, customers expected to have contact details and crucial business information on the brochure of the business. Similarly, the website nowadays has replaced those traditional tasks up to a greater extent. An online presence seriously improves the credibility of your business. Studies and user surveys have yielded the results according to which, 84% of the consumers find the businesses having websites more credible compared to those who have not! Many clients select or reject a service provider just based on the data that is available online. If you want to head the competition with your business rivals, you must wind up resembling a genuine player in every phase of the business world and keep on doing until you dispatch a website to build your online perceivability. Have an expert, simple to-explore website, for infinite professional benefits. When a business has its important information displayed online, it paves the way to gain customer trust and trust is the key to success in the professional zone.

Cultural Benefits
3. Customer Support Feature Leads Your Business to the Top:

The ideal professional website facilitates its visitors to have the knowledge that is required to decide either to purchase a product or to avail a service online or by physical means via direct contacting the concerned authoritative business consultants like business development manager or sales team, etc. It will help enhance customer’s faith in your business and help perceive a remarkable identity of your brand. The pages like the about page, services & products page, and contact data page will furnish the information that boosts your business up. Since visitors gain information, they need and may contact you directly via your contact layouts details.
Further support includes chatbots operated by remote business facilitators, or you can automate chatbots by implementing artificial intelligence (AI) within your website because AI is transforming the business world at a fast pace. Other than that, FAQs also assist customers to perceive additional information or entertain frequent queries.

Cultural Benefits
4. Cost-Effectiveness:

Cost-effectiveness plays a vital role in businesses. Suppose you have a business and you have to display countless items from daily-base routine products to the items that require spacious stores to display to the customers like furniture, machinery, or vehicles, etc. For that, have a massive investment for the store place. But with having a website, you can place big items like airplanes, cranes, etc. to the smaller items like ball-point pens, hair-pins, etc. without spending a single penny. You just have to invest one time for the E-commerce website and they will display all your products over there with high-resolution images but also, your customers can place orders anytime from around the globe and pay online via online transaction.

Cultural Benefits
5. Revenue Generation:

The revenue generation has infinite boundaries. Since a website is an online available resource, it makes your business visible to international potential customers. Thus, contributing your revenue graphs to amplify to arrive sky high once you have grabbed the customers’ attention and trust. Other than that, you can promote your website by using social media marketing, whereby you can advertise your site on paid promotion to reach out mass target audience. Since massive users frequently used social media, your business will surely get potential customers by marketing on social media platforms.

Cultural Benefits

Conclusion:

Visibility on a platform that is being used by many people worldwide is important because they can easily find you. Having a website ensures the accessibility of customers. You can divert traffic from social media advertisements to your website. The blog posts also play a vital role in customer engagement. Researches and surveys show that around 57% of businesses and start-ups have gained customers via blogs and several studies that blogs help businesses to get approximately 55% more traffic on the web also proved it. If you find it feasible, you can even get ads to be displayed on your website that generates revenue on a per-click basis. A website can have a company portfolio for reference and may assist to get attention from potential investors. 24/7 available customer support, increased customer trust, accessibility to the international potential customers, cost-effectiveness, and grabbing the attention of investors are just a few of the benefits that a professional website furnishes to a business. If all the top features that every business website must have are embedded, then not only the professionalism increases in the business arena but also the revenue graphs will be high over time since consumers are more drawn to acquaint your services.

Asiya Mazhar

Author

Asiya is an experienced & proficient software engineer. Being Project Coordinator at CodeLabs, she is responsible for managerial tasks dealings and coordinating for software projects.

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CodeLabs Inc. Receives First Clutch Review for Software Development Project

CodeLabs Inc. Receives First Clutch Review for Software Development Project

CodeLabs Receives First Clutch Review for Software Development Project

Creativity plays an important role in developing software. It all starts with an idea then it blossoms into a functional, well-designed digital product. Software development is a marriage of understanding what’s new and innovative, and the fundamentals of creating applications.

At CodeLabs Inc., we deliver premier development solutions to clients worldwide. Utilizing advanced technologies and strategies, we weave our ideas and years of experience into our work, resulting in creative yet productive digital services.

As a service provider that upholds the highest standards of development, we’re proud to be recognized by our clients. Recently, one of our clients left us our very first review on Clutch, and we couldn’t be more excited about it.

Cultural Benefits

To elaborate on Clutch, it is the leading ratings and reviews platform for IT, marketing, and business service providers. Each month, over half a million buyers and sellers of services use the Clutch platform, and the user base is growing over 50% a year. Clutch has been recognized by Inc. Magazine as one of the 500 fastest-growing companies in the U.S. and has been listed as a top 50 startup by LinkedIn.

Similarly, Clutch’s sister site The Manifest, a company listing site, curates the best-performing companies by industry and location. Currently, we’re among their chosen Top 100 Design Agencies in Chicago.

In our first Clutch review, Optix Pakistan Limited explained our partnership intricately.

“We signed up with Codelabs to develop a comprehensive telco tech platform comprising of CRM & Mobile Application (Android & IOS) with complete support of customization on our BSS and OSS part with zero touch orchestration.”

— Muhammad Fahad Badar, General Manager Consumer Sales, Optix Pakistan Limited

The project turned out to be a challenge, but we love translating our passion into work and pushing beyond expectations. With the help of the client’s clear instructions and vision, we finished development within less than a year.

We’re really glad to see that our client is satisfied with the results, and we’re elated that they went out of their way to leave us a review.

“Honestly, working with CodeLabs is just like you sit on your couch & relax! They are a bunch of professionals who works efficiently and delivers the project without having any bugs.”

Check out our Clutch profile to see the full review.

Or get in touch to start your next development project with us!

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